HEX64 offers top-notch Managed IT Support services designed to meet the diverse needs of businesses. Our team of experts is dedicated to ensuring the smooth operation of your IT infrastructure. We provide comprehensive assistance, including help desk support, network monitoring and management, server and infrastructure management, security solutions, data backup and disaster recovery, software and application management, vendor management, IT consulting, and performance monitoring and reporting. By partnering with HEX64, you can offload the complexities of IT management, allowing you to focus on your core business objectives. With our proactive approach and industry-leading expertise, we ensure your IT systems operate efficiently and securely, empowering your business to thrive. Managed IT Support Services is when you outsource your business’s Information Technology (IT) to a trusted Managed Services company (USA) which in turn provides your employees unlimited IT support while proactively and strategically managing your IT infrastructure – all at a fixed price.
Managed IT Support Services: Streamline Your Technology Operations with Professional Expertise
Our Managed IT Support Service Include
HEX64 is the best Managed IT Support services provider in Asia (India). Our Managed services are developed to fulfill the client’s demands of various complexity. We unite mature IT Managed Support Service management and reasonable agility in all the phases of the managed IT support services we offer to ensure high service quality. Managed IT support services encompass a range of offerings designed to effectively manage and support an organization’s IT infrastructure. These services typically include help desk and technical support for end-users, network monitoring and management to ensure stability and security, server and infrastructure management for optimal performance, security management to protect against cyber threats, data backup and disaster recovery planning, software and application management, IT asset management, vendor management, IT consulting and strategic planning, and reporting and analytics. By outsourcing these services to a HEX64, organizations can benefit from expert assistance, proactive monitoring, and efficient management of their IT systems, enabling them to focus on their core business activities.
IT Managed Support from HEX64?
- A proactive approach to address potential IT issues
- HEX64 allows for cost savings by eliminating the need to hire and train in-house IT staff, providing flexible, scalable and tailored services.
- A team of skilled professionals with extensive knowledge.
Solutions
Comprehensive Managed IT Support Services Include
Network
To ensure the stability of your business operations, HEX64 offers reliable and secure network management and monitoring services.
Service desk
Our 24/7 support team is dedicated to addressing concerns, troubleshooting problems, maximizing efficiency, and ensuring business continuity.
Infrastructure
Our IT experts are experienced in IT infrastructure management and optimization to ensure the safety and stability of your network at all times.
Endpoint management
Do you use many remote devices? HEX64 will deploy, update, and troubleshoot these endpoint devices in your organization.
Applications
We will install and update software, programs, and applications your business needs in order to operate smoothly and efficiently.
Managed IT Support
For a higher level and more in-depth IT Managed Support Service Management, we can deploy advanced management tools in your organization.
ELIMINATE MANAGED IT CHALLENGES BY 24X7 OUTSOURCED MANAGED IT SUPPORT SERVICES
Our Managed IT solution expertise allows your business to streamline workflow, and increase productivity. No matter the business, HEX64 has you covered with industry-compliant solutions. By hiring managed IT support service providers in Canada, you can save on operational costs, salary, and office equipment. Outsourced managed IT support services, available 24×7, offer a solution to eliminate the challenges associated with managing IT infrastructure. With round-the-clock support, organizations can rely on prompt assistance and issue resolution at any time. HEX64 services provide access to a team of experts with specialized knowledge, ensuring efficient handling of complex IT challenges. Proactive monitoring and issue resolution help prevent problems, while scalability and flexibility accommodate changing needs. By outsourcing IT support, organizations can achieve cost savings, focus on core business activities, and benefit from enhanced security and compliance measures. Leveraging outsourced managed IT support services eliminates challenges, improves efficiency, and allows organizations to thrive in a dynamic digital landscape.
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Trusted by Leading Organizations
OUR VALUABLE IT MANAGED SUPPORT SERVICE's Clients
Our valuable managed IT support service caters to a diverse range of clients across various industries. Small and medium-sized businesses (SMBs) benefit from our expertise in handling their IT infrastructure and technical support needs, allowing them to focus on their core business activities. Startups rely on us to manage their IT systems and software development, ensuring their technology aligns with their growth plans. Professional service firms, healthcare providers, educational institutions, nonprofits, retailers, manufacturing companies, financial institutions, and real estate companies all trust us to deliver reliable IT support and secure data management. With our client-focused approach, we provide tailored solutions to meet the unique IT requirements of each organization we serve.
The services are reliable, high quality and very useful. Its great experience to work with HEX64.
There are extremely responsive and the services are beneficial.
Why choose us
6 REASONS TO PARTNER WITH HEX64
Quick response
Stop wasting time, money, and opportunities brought by unnecessary IT troubles! HEX64 provides fast, speedy, and efficient IT support and solutions at all times.
Experienced
We boast years of solid experience and a proven track record in delivering top-notch IT support and solutions to businesses of all sizes throughout the globe.
No geek speak
You don’t need to be a tech enthusiast to understand us. We will communicate with you in the simplest way possible to ensure that we are on the same page.
Business savvy
Your business goals are important to us. Let our tech experts take care of your IT needs, so you can focus on running profit-driven operations for your business.
One Stop Shop
Whether you need help with IT support, network management, cyber security, or cloud computing, we provide a wide range of solutions tailored to your business needs.
100% Satisfaction Guarantee
You can rely on us for safe, reliable, and cost-effective IT support and solutions. Your satisfaction is our top priority, that’s why we work to exceed your expectations.
Tailored IT Solutions, Your Business's Success Blueprint.
Pricing and Plan
Fixed monthly fee for Managed IT Support Services. No costly surprises
careBasic
Designed for businesses with basic IT requirements- careBasic service includes:
- Monitor your networking devices, in-house & cloud servers
- 24x7 monitoring
- Automated email alerts & workflows
- Optional break-fixes (Hourly charge)
endpointCare
Designed for businesses looking to eliminate costly break/fix IT services- endpointCare service includes:
- Includes endpoints (Laptop, system, tablet, mobile)
- 8x5 Incident based helpdesk
- AV management
- Patch management
- 8x5 Rapid Remote support
- MDM management
serverCare
A fully comprehensive plan for any business size or needs.- serverCare service includes:
- 24/7 server monitoring
- Tier 2 Support
- 8x5 Break-fixes
- Quick Incidents Response
- Monitoring server performance
- Regular and periodic server check-up
- OS update and patches
- Backup management
- Regular Security scanning
- Antivirus configurations and update
- Scheduled maintenance
- Issues RCA Reporting
- Monthly reporting
careBasic
Designed for businesses with basic IT requirements- careBasic service includes:
- Includes server & network devices
- Include Cloud based server
- 24x7 monitoring
- Automated email alerts & workflows
- Optional break-fixes
endpointCare
Designed for businesses looking to eliminate costly break/fix IT services- endpointCare service includes:
- Includes endpoints (Laptop, system, tablet, mobile)
- 8x5 Incident based helpdesk
- AV management
- Patch management
- 8x5 Rapid Remote support
- MDM management
serverCare
A fully comprehensive plan for any business size or needs.- serverCare service includes:
- 24/7 server monitoring
- Tier 2 Support
- 8x5 Break-fixes
- Quick Incidents Response
- Monitoring server performance
- Regular and periodic server check-up
- OS update and patches
- Backup management
- Regular Security scanning
- Antivirus configurations and update
- Scheduled maintenance
- Issues RCA Reporting
- Monthly reporting
*Pricing valid for minimum 20 devices.
Why Choose Our IT Services?
Grow your business
Focus on scaling and expanding your business, while we take care of your IT needs and network requirements.
Streamline processes
Increase productivity and performance of your organization when you have a dedicated IT support team by your side.
Empower your people
Allow your employees to do more and focus on their jobs, without being held back by tech issues and concerns.