24/7 NOC Services

Organizations face the challenges of lack of efficient resources, quality tools, proper workflow management and remedial process to run their NOCs. We help to control your infrastructure support through a suite of NOC solutions designed to meet the specific needs of your technical environment and operational workflow. Our NOC service provides comprehensive monitoring & remedial services for your endpoint devices and give you increased efficiencies of services without having to hire additional staff.

Leveraging outsourced Network Operations Center (NOC) services can be a strategic decision for organizations seeking to optimize their network infrastructure management. Outsourcing the NOC function offers several advantages, including cost savings, access to expertise, 24/7 support, advanced tools and technologies, scalability, and flexibility.

One of the primary benefits of outsourcing NOC services is cost savings. Maintaining an in-house NOC team can be expensive, requiring investments in hiring, training, and retaining skilled IT personnel. By outsourcing, organizations can eliminate these costs and benefit from economies of scale as the service provider manages multiple clients’ infrastructure. This cost-effective approach allows organizations to allocate their resources to other critical areas of their business.

Outsourced NOC service providers specialize in network monitoring and management, bringing a wealth of expertise to the table. HEX64 employ experienced professionals with specialized knowledge and certifications in the field. Partnering with such providers grants organizations access to a dedicated team of skilled professionals we can efficiently handle their network infrastructure, ensuring high-quality service delivery and effective problem resolution.
HEX64 monitors the network round the clock, including weekends and holidays. Our team continuous monitoring ensures early detection and prompt resolution of network issues, minimizing downtime and maximizing business continuity.
Outsourced NOC providers typically invest in advanced tools and technologies for network monitoring, alerting, and reporting. Hex64 stay up to date with the latest industry trends, enabling organizations to benefit from cutting-edge software and hardware without the need for additional investment. These advanced tools and technologies enhance network visibility, performance analysis, and proactive management.

Scalability and flexibility are crucial considerations when outsourcing NOC services. HEX64 can scale their resources up or down based on the organization’s evolving needs. Whether there is growth in the network infrastructure, seasonal spikes in network activity, or infrastructure changes, we can adjust their resources accordingly. This flexibility allows organizations to adapt quickly to changing business requirements without the need for significant infrastructure modifications or hiring additional staff.

However, when opting for outsourced NOC services, organizations should carefully consider certain factors. It is essential to establish clear Service Level Agreements (SLAs) with the provider, defining expected service levels, response times, and issue resolution times. This ensures accountability and aligns the services with specific requirements.

Security and compliance are also critical considerations. Organizations should assess the provider’s security measures, data protection policies, and compliance with industry regulations. Data access and control should be clearly defined, ensuring the confidentiality, integrity, and privacy of sensitive information.

Effective communication and collaboration between the organization and the outsourced NOC service provider (HEX64) are essential for a successful partnership. Establishing clear lines of communication, escalation procedures, and reporting mechanisms facilitates smooth coordination and timely updates on network status and incidents.