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Firewall Management & Security Services

Managed Firewall Services for 24/7 Network Protection

HEX64 delivers enterprise-grade firewall configuration, policy management, monitoring, and incident response to keep your perimeter secure, compliant, and resilient—across on-prem, cloud, and hybrid networks.

Request Pricing View Capabilities

  • 24/7 monitoring & alert response
  • Change control & audit-ready documentation
  • MSP-ready white-label delivery

What you get

  • Firewall health monitoring
  • Policy reviews & rule optimization
  • Firmware & security patch planning
  • Incident response & RCA reporting

What Is Firewall Management?

Firewall management includes the configuration, monitoring, maintenance, and optimization of firewall devices and policies to reduce risk, prevent unauthorized access, and maintain stable network operations. HEX64 provides proactive, SLA-driven firewall services aligned with operational best practices.

Firewall Service Capabilities

Configuration & Deployment

  • Initial setup (on-prem / cloud / hybrid)
  • Secure policy design (least privilege)
  • Network segmentation & zone-based controls
  • Site-to-site and remote access readiness

24/7 Monitoring

  • Firewall health, uptime, and interface status
  • Threat and anomaly detection signals
  • Alert escalation via agreed workflow
  • Integration with NOC tooling where applicable

Policy & Rule Management

 

  • Rule-base review and optimization
  • Cleanup of unused / risky rules
  • Approval-based change management
  • Scheduled access and policy audits

Incident Response & Troubleshooting

  • Rapid triage for firewall alerts and blocks
  • Traffic allow/block actions per runbook
  • Coordination with customer IT/SOC teams
  • Root Cause Analysis (RCA) documentation

Firmware & Patch Management

  • Firmware upgrade planning and execution
  • Security patch validation and scheduling
  • Rollback planning and risk controls
  • Downtime-aware maintenance windows

Reporting & Documentation

  • Monthly firewall activity and posture reports
  • Change logs, access logs, audit notes
  • Incident summaries and trend insights
  • Compliance-ready evidence pack (on request)

Supported Firewall Platforms

We support common enterprise firewall technologies, including:
Fortinet FortiGate
Palo Alto Networks
Cisco ASA / Firepower
Sophos XG / XGS
WatchGuard
SonicWall
AWS / Azure / GCP Firewalls

Security, Compliance & Governance

Controlled Access

RBAC, secure credential handling, and documented access requests for all changes..

Change Management

Approval-based firewall changes with rollback planning and maintenance windows..

Audit Readiness

Logs, work notes, and evidence packs available for compliance and internal reviews..

Why HEX64

Capability
HEX64 Advantage
Coverage
24/7 NOC-backed firewall monitoring and escalation
Delivery Model
Enterprise and MSP-friendly (white-label available)
Operations
SLA-driven workflows and documented actions
Visibility
Monthly reporting, change logs, and RCA summaries
Scalability
Multi-site support across distributed environments

Common Use Cases

For MSPs

  • White-label firewall monitoring & change handling
  • After-hours escalation coverage
  • Standardized reporting for MSP clients

For Enterprises

  • Operational stability and reduced security risk
  • Policy governance and firewall hygiene
  • Support for multi-site networks and vendors

Request Pricing

Share a few details and our team will respond with scope, onboarding steps, and pricing options

Pricing Request Form (Fields)

  • Full Name
  • Company Name
  • Business Email
  • Phone (optional)
  • Country / Timezone
  • Firewall Vendor (Fortinet/Palo Alto/Cisco/Sophos/Other)
  • # of Firewalls / Sites
  • Support Coverage (24/7 / Business Hours / After-hours)
  • Needed Services (Monitoring / Changes / Policy Review / Patch Mgmt)
  • Notes / Requirements

Ready to improve firewall security and operational control?

Get a scoped proposal with SLA options and onboarding plan.

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